PRIVACY POLICY
Dr Neil Vanza is committed to providing quality services to you and this policy outlines his ongoing obligations to you in respect of how he manages your Personal Information.
Dr Neil Vanza has adopted the National Privacy Principles (NPPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which he collects, uses, discloses, stores, secures and disposes of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Federal Privacy Commissioner at www.privacy.gov.au
What is Personal Information and Why Is It Collected?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone and facsimile numbers.
This Personal Information is obtained via his website www.drneilvanza.com and from third parties. Dr Neil Vanza does not guarantee website links or policy of authorised third parties.
Dr Neil Vanza collects your Personal Information for the primary purpose of providing services to you. Dr Neil Vanza may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.
When Dr Neil Vanza collects Personal Information he will, where appropriate and where possible, explain to you why he is collecting the information and how he plans to use it.
Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.
Sensitive information will be used by Dr Neil Vanza only:
• For the primary purpose for which it was obtained
• For a secondary purpose that is directly related to the primary purpose
• With your consent; or where required or authorised by law.
Third Parties
Where reasonable and practicable to do so, Dr Neil Vanza will collect your Personal Information only from you. However, in some circumstances he may be provided with information by third parties. In such a case he will take reasonable steps to ensure that you are made aware of the information provided to him by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:
• Third parties where you consent to the use or disclosure; and
• Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, Dr Neil Vanza will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept for a minimum of 7 years.
Access to your Personal Information
You may access the Personal Information that Dr Neil Vanza holds about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact Dr Neil Vanza in writing.
Dr Neil Vanza will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information.
In order to protect your Personal Information Dr Neil Vanza may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is an important to us that your Personal Information is up to date. Dr Neil Vanza will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information Dr Neil Vanza has is not up to date or is inaccurate, please advise us as soon as practicable so Dr Neil Vanza can update his records and ensure he can continue to provide quality services to you.
Policy Updates
This Policy may change from time to time and is available on our website.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy please contact us.
